Hold the vision, trust the process
Hold the vision, trust the process

Privacy Policy

 

This privacy policy sets out how Purplerpear Photography uses and protects any information that you provide ensuring that your confidentiality is protected always.

We are committed to protecting your privacy on-line. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how and why we collect information, what we do with it and what controls you have.

This site is operated by Purplepear Photography, trading as Purplepear Photography. For the purpose of GDPR Legislation 2018, we are the data controller.

Information We Collect And How We Use It

We use any information collected to provide the services and to personalise our service to you.  We may collect mailing details such as:                            School Name                                                                                                                                                                                                                            Class name                                                                                                                                                                                                                              Child Name                                                                                                                                                                                                                  Parent/Gardian Name                                                                                                                                                                                                                      Postal Address                                                                                                                                                                                                                          Email Address                                                                                                                                                                                                                    Telephone Number 

This information is used to produce and dispatch your order and to contact you if any unexpected issues occur; providing customer support and respond to your questions.  All mailing details that were provided to us are sent back to the customer once the order has been completed and dispatched.  Under new GDPR regulations, you, the customer, have more rights to control the data that it collected, used and shared including:

 The right to be informed                                                                                                                                                                                                           Right of access                                                                                                                                                                                                                       Right to rectification                                                                                                                                                                                                                 Right to erasure                                                                                                                                                                                                                         Right to restrict processing                                                                                                                                                                                                       Right to data portability                                                                                                                                                                                                                   Right to object

How Do We Share Personal Information?

 

We may share your personal information with other third parties to help us fulfil your order including photograph processing and lab fulfilment services, financial institutions, processors, payment card association and other entities that are part of the payment and transfer process.  We may share parents name and postal address only if the order has arrived late and request it to be posted to their home address.

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or Cyber Crime or to protect the site or the rights, property or personal safety of any person.

 

Payment Processing

 

When purchasing your image(s) online we use third parties. Purplepear Photography do not keep any credit card information. 

Payment processing is solely controlled by PayPal; a commonly used, secure and trusted gateway provider.

Payments made through our Third-Party gateway provider (such as PayPal), as indicated on the payment screen. You will provide credit or debit card information directly to that gateway provider which operates a secure server to process payment details, encrypting your credit or debit card information and authorising payment.

Information which you supply to the gateway provider is not within our control and is subject to the gateway provider`s own privacy policy and terms and conditions.

 

Security

 

While no computer system is completely secure, we believe the measures implemented by Purplepear Photography reduce the likelihood of security problems to a level appropriate to the type of data involved.

We use standard practices to protect your information.

We take appropriate technical measures to guard against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data.                             

We have security measures in place to protect our database of users and access to this database is restricted internally.                                                          All data/information is held locally on our server and we current have in palce up to date anti-virus software                                                                             All data is held on an internal hardrive as well as an external hardrive for back-up purposes and all data is held for 7 years.                                                    All our data storage devices are encrypted and external hard drive equipment is kept in a locked and secure safe.

Your photographs are not available for public viewing. 

Your images are entirely secure with a unique reference number and password that are provided to you during the order process. 

 

External Links

The site may, from to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.

Privacy Policy Changes

Purplepear Photography may change this policy from time to time by updating this page. This policy was last updated on May 2018.

Contact Us

If you would like to contact us about any aspect of the Privacy Policy, please feel free to email us on

scott@purplepearphotography.com  

 
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